For orders after #1441, you may receive your package before the packing video is posted. ✨ ❗Please don’t forget to leave a note if you need a packing video❗Thanks for your support and understadning! If your video is for a birthday or other special occasion, shoot us an email or DM on 🎶 TikTok(@ unicorngiftshop), and we’ll do our best to make sure it’s posted on the special day! Thanks again for your love and support! 🧡

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Unicorn's FAQ

🌍Which countries do we ship to？

🌎 North America


  • United States 🇺🇸

  • Canada 🇨🇦

  • Mexico 🇲🇽

🌍 South America


  • Brazil 🇧🇷

  • Chile 🇨🇱

  • Peru 🇵🇪

  • Colombia 🇨🇴

🌍 Europe


  • United Kingdom 🇬🇧

  • Germany 🇩🇪

  • France 🇫🇷

  • Italy 🇮🇹

  • Spain 🇪🇸

  • Poland 🇵🇱

  • Portugal 🇵🇹

  • Belgium 🇧🇪

  • Netherlands 🇳🇱

  • Austria 🇦🇹

  • Czech Republic 🇨🇿

  • Slovakia 🇸🇰

  • Hungary 🇭🇺

  • Finland 🇫🇮

  • Croatia 🇭🇷

  • Lithuania 🇱🇹

  • Luxembourg 🇱🇺

  • Latvia 🇱🇻

  • Slovenia 🇸🇮

  • Bulgaria 🇧🇬

  • Romania 🇷🇴

  • Denmark 🇩🇰

  • Sweden 🇸🇪

  • Ireland 🇮🇪

  • Greece 🇬🇷

  • Switzerland 🇨🇭

  • Norway 🇳🇴

  • Estonia 🇪🇸

  • Malta 🇲🇹

  • Cyprus 🇨🇾

  • Iceland 🇮🇸

  • Russia 🇷🇺

  • Azerbaijan 🇦🇿

🌏 Asia


  • Israel 🇮🇱

  • Singapore 🇸🇬

  • Thailand 🇹🇭

  • Philippines 🇵🇭

  • Vietnam 🇻🇳

  • Malaysia 🇲🇾

  • Turkey 🇹🇷

  • South Korea 🇰🇷

  • Pakistan 🇵🇰

  • United Arab Emirates 🇦🇪

  • Saudi Arabia 🇸🇦

  • Kuwait 🇰🇼

  • Qatar 🇶🇦

  • Bahrain 🇧🇭

  • Jordan 🇯🇴

  • Lebanon 🇱🇧

  • Azerbaijan 🇦🇿

  • Japan 🇯🇵

🌏 Oceania


  • Australia 🇦🇺

  • New Zealand 🇳🇿

🌍 Africa


  • Nigeria 🇳🇬

  • Ghana 🇬🇭

  • Uganda 🇺🇬

  • Kenya 🇰🇪

  • Tanzania 🇹🇿

  • Rwanda 🇷🇼

  • Angola 🇦🇴

  • Egypt 🇪🇬

  • Morocco 🇲🇦

  • South Africa 🇿🇦

📝How can I leave Shopping Notes if I need a packing video?

You can leave Shopping Notes on the checkout page 😊 Let us know your favorite characters, preferred colors, or anything you’d like us to avoid, and we’ll do our best to accommodate your requests.

🤯Why didn't l receive the automatic email after placing my order?

Please carefully check and confirm that your email address is correct, has no spelling errors, and that your mailbox is not full. Also, check if our email was mistakenly filtered into your spam folder.If you have verified all of the above and still haven’t received the email, please contact us via our Contact page or email us at unicornstudioservice@outlook.com

⏰How long does shipping take?

Under normal customs clearance, it usually needs 1-2 days to pack, and the average shipping time to US and Europe is about 12-15 days(remote areas not included).

📦How can l track my order?

When your order is shipped,our team and shopify will automaticaly send you an emal with your tracking number and a link to track your package. You can find more details andinstructions at https://www.17track.net/en

🎶What is Live packing?

Every week, except Tuesdays, we go live on TikTok from 12:00 PM to 6:00 PM (ET). During the live stream, you can chat with our host, tell us your favorite characters and colors, and even swap out anything you’re not feeling in real time. 🧡

❓What Happens if I Miss a Live Packing Session?

Some of our friends have placed orders for Live Packing but may have missed our livestreams or found the timing inconvenient. Don’t worry, we will hold your order for 3 days. If you miss all three livestreams, we will provide you with a packing video. Even if you choose Live Packing, we still recommend leaving your Shopping Notes to help us serve you better.